Woodstock Heating & Cooling ("we," "us," or "our"): when you share your details with a local home comfort company, you deserve to know exactly where they go. This document answers that question for our website visitors: what information we request, how it supports our services, and the practices that guard it along the way.
Information We Collect
If you contact us for a quote, we collect the basics: who you are and how to reach you. That means your name, telephone number, and email, plus the service address and a few lines about what you need, such as a repair, an installation, or routine maintenance.
Ways Your Information Is Used
Responding to you comes first. Your contact details allow our team to answer questions, prepare pricing, and book service visits at times that suit your household. The service description helps us understand the job before we arrive, so every visit starts with the right context and materials.
How We Protect Your Information
Good stewardship of your information guides our practices. Only employees and service partners with a direct role in serving you may see your details, storage is protected by safeguards suited to its sensitivity, and outdated records are purged on a regular schedule. We do not sell, share for marketing, or trade the information you entrust to us.
How Cookies Work Here
A certain amount of browser storage keeps this website running the way you would expect. Cookies and comparable technologies allow the site to function properly each time you return, remember choices you make during a visit, and give us a general picture of traffic patterns. Clearing them from your browser is always your option.
Analytics and Your Privacy
Measurement on this website stays modest and anonymous. When analytics are collected, they capture general activity such as how often a page is viewed and for roughly how long, all pooled together so no single person stands out. These summaries guide small improvements to content and layout, nothing more.
Your Privacy Choices
Access, correction, and deletion are rights you can exercise without fuss. A note to the address below is all it takes for us to show you the personal information on file, amend anything that needs amending, or close out your record. You can also ask us to stop contacting you at any point.
Contact Us
Whatever your privacy question, large or small, it will receive our attention. You are welcome to write to us about this policy, about information we may have about you, or about anything else covered on this page, using the details below:
Woodstock Heating & Cooling
Email: [email protected]
Woodstock, ON